1. Local delivery or Pickup

2. Overnight delivery for customers outside Istanbul city

*Yes we ship internationally*

*Local delivery takes 1 to 2 working days for customers outside Istanbul city while same day delivery for customers in Istanbul city*

PAYMENT 

*Payment methods accepted*

1. Credit and Debit cards

2. Bank transfers 

*Yes it's very safe to shop on our website 

ORDER AND RETURNS

*How can I place an order?*

Select the items of interest, add to cart, click on checkout when you are done shopping, proceed to input your details; delivery and other details, select payment method, input payment details and click pay. Then check your email for details of your order with tracking number. 

*How do I cancel or change my order*

No cancellation or change after payment is made, sorry because it makes things complicated. So please reconfirm your order before proceeding with payment. Thank you!

*Do I need an account to place and order?*

It's not mandatory but it's to your advantage when you create an account with us as this give you opportunity to enjoy discounts and some other privileges.

*How do I track my order?*

Check your email for your order details which also bears your order tracking number.

*How do I return a product?*

No exchange or return of food items. Non food items can be shipped back through any cargo company at the expense of our company if the mistake is from us but at the expense of the customer if the mistake is from the customer.